Securityandresilience-Business continuitymanagementsystems- Guidelinesforpeopleaspectsofbusiness continuity
bsi.
Nationalforeword
This Published Document is the UK implementation ofISO/TS 22330:2018.
The UK participation in its preparation was entrusted to TechnicalCommittee CAR/1 Continuity and Resilience.
A list of organizations represented on this mittee can be obtained on request to its secretary.
This publication does not purport to include allthe necessary provisionsof a contract. Users are responsible for its correct application.
The British Standards Institution 2018Published by BSI Standards Limited 2018
ISBN 978 0 580 95751 2
ICS 03.100.70; 03.100.01
Compliance with a British Standard cannot confer immunity fromlegal obligations.
This Published Document was published under the authority of theStandards Policy and Strategy Committee on 30 June 2018.
Amendments/corrigenda issued since publication
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TECHNICAL SPECIFICATION
continuitymanagementsystems Securityandresilience-Business businesscontinuity Guidelinesforpeopleaspectsof
activites - Lignes directrices concernant les aspects humains de la Securite et resilience - Systemes de gestion de la poursuite despoursuite des activites
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@ ISO 2018 Published in Switzerland
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Contents
PageForeword.Introduction... vi1 Scope.. ...12 Normative references...3 Terms and definitions... .14 People aspects overview. 4.1 General 2 24.2 The need for a people aspects approach. Structure .34.3 5 Precursors 45.1 General 4 45.3 Attributes of the organization.. 5.2 Duty of care 6 55.4 Team and individual petencies.. 76 Preparing to respond.. 6.1 General 7 76.2 Managing people risks in business continuity.. Business impact analysis. 86.3 6.4 Including people aspects in business continuity management.. ..8 .86.5 Knowledge skills and abilities. 6.5.1 General 8 86.5.2 Education 96.5.3 6.5.4 Experience Learning and development 66.6 Awareness across an organization. 9Delivering the response... 7.1 General 10 107.2.1 7.2 Respond 117.2.2 General 117.2.3 7.2.4 Incident response organization. Immediate actions to protect and secure people. 12General 7.3 Recover 177.3.2 Mobilizing the workforce in adverse conditions.. 7.3.1 17 177.3.3 7.3.4 Using alternative work sites Working from home7.3.5 People management issues Restore7.4.1 General 7.4 21 217.5 People support strategie... 7.4.2 Actions for sustainable restoration of operations.. 21 227.5.1 Managing the needs of families and friends. 227.5.2 Physical and psychological well-being- 7.6 Communications 237.6.2 Importance of internal munication. 7.6.1 General7.6.3 Communication systems and pathways. 267.6.4 7.6.5 External munications Social media 27 27Managing the impact of travel issues.
Responding to early warning 111618 247.7.1 General 28 28
